Below are some simple tips that can help protect your account
A) Do not give your login and password to anyone. This is also for forums, websites and game
accounts. Under no circumstances disclose your username, password, email box, etc. Access passwords
are personal and non-transferable. Always keep this information secret and don't share it with
anyone. Remember: sharing your account with others is against our Rules.
GMs and ADM will never ask for your password.
B) Do not share your account. That means giving your account information, so don't do that. GMs will
ban your account for sharing it.
C) When creating an account and password, do not use your name, character name, phone number,
birthday, etc ...
Here are tips on how to create a good password:
** Link **
And here you can check if you have a good password: ** Link **
D) Avoid accessing these services in public places (Lan-houses). The security of these locations can
be easily compromised by malicious programs that can steal your data. Access these services only
from trusted stations.
E) Be careful when receiving files via emails and instant messages. Such files can contain malicious
code that monitors everything that is typed - the famous keylogers. Also be careful when browsing
messaging sites and "social networks", as many of these applications are easily spread through them.
When in doubt, discard any file and prefer to use secure browsers. The fact is that these files are
Keyloggers, that is, they will take your login and password and steal your account and you will be
banned for using illegal files and third party programs.
F) Stay away from illegal things. Some players will make proposals to you to dupe an item, buy zuly
from them with real money, etc ... You will be banned if you accept, even if you receive an item
stolen from another player for free.
G) If you take a Screenshot (picture of the screen [SS]) of your Storage, be sure to delete your
username from the image (it appears at the top of the storage window) before posting it on a forum
or send to a friend.
H) Take extra care with the URL (website address). The look of the sites can be "cloned", making it
possible to create sites similar to the official ones and a similar access address in order to
deceive people. This practice is known as phishing and the best way to protect yourself from this
type of scam is to pay attention to the URL. The address of the links always appears in the status
bar of the browser (usually located at the bottom of the window), while the address in current
access is shown in the address bar (usually located at the top of the window). If the website you
are accessing omits or in any way hides any of this information, close the window immediately and
stop using that service. Access the Rose Online International website only at:
I) Pay attention to the extension of the files you receive and / or download from the internet.
.exe, .com, .scr., .cmd, .bat, .jar and .vbs files, among others, are executable files that can
install malicious applications on your PC without your authorization.
J) For stations running on Windows XP, Windows Vista, Windows 2000 or Windows 2003, use
administrative profile accounts for administrative purposes only. Set up a normal (limited) user
account to play and browse the internet.
K) Keep your PC protected with antivirus and firewall software.
L) NEVER PASS YOUR USER AND/OR PASSWORD to any GM or even ADM.
If any player tells you that you are a GM or ADM and that your account has a problem and needs your
password, do not pass, write down the name of the character who asked you and send it to us, as it
is a scam to rob you.